Mandatory Worker Orientation Module – NDIS

Mandatory Training for Staff

elvesCARE supports people operating across the disability sector, and it is important that all elvesCARE staff complete the NDIS Worker Orientation Module.

The NDIS Worker Orientation Module is incorporated into elvesCARE’s recruitment process and has become a mandatory requirement for support staff and office staff.

How to complete the Worker Orientation Module

  1. You will need access to a computer or iPad/tablet with sound (headphones are a good idea too) and a quiet area.
  2. Login into and click on the NDIS Worker Orientation Module, select create a new account, and set up a login username and password.
  3. Complete the 4 components.
  4. It will take approximately 90 mins to complete, but you can save and return to where you left off.
  5. Once you have completed all 4 modules, the system will email you a Certificate of Completion. Please forward this to us to update your mandatory training records with elvesCARE.

Find Carers Near Me

More than 2.6 million Australians provide help and support to a family member or friend.

We have carers you will like!

Our carers don’t fit a mold; they come from all walks of life, all cultures, and all religions. We have carers who speak Russian, Spanish, Arabic, Filipino, Hindi, Bengali, Portuguese, German, Malay, and Chinese. The ages range from 25 to 60.

All elves carers also called disability support workers, are carefully selected to suit your individual need and support your behavioral plan!

Call us, or send an email to see if we have the right fit for you!




Stress affects us all. A little stress is OK — some stress is actually beneficial — too much stress can wear you down and make you sick, both mentally and physically.
However, stress can become a chronic condition if a person does not take steps to manage it.

Symptoms of stress include:

  • Feeling unusually tired
  • Headaches
  • Teeth grinding
  • Appetite loss or gain
  • Dizziness
  • Run-down
  • Increased heart rate
  • Dry mouth


Stress symptoms may be affecting your health, even though you may not realize it


The stress hormone, cortisol, is public health enemy Number One. Cortisol is released in response to fear or stress by the adrenal glands as part of the fight-or-flight mechanism. Once the alarm to release cortisol has sounded, your body becomes mobilized and ready for action — but there has to be a physical release of fight or flight. Otherwise, cortisol levels build up in the blood, which wreaks havoc on your mind and body.

Scientists have known for years that elevated cortisol levels interfere with learning and memory, lower immune function and bone density, increase weight gain, blood pressure, cholesterol, and heart disease— and the list goes on.

Chronic stress and elevated cortisol levels also increase one’s risk of depression, mental illness, and decreased resilience — especially in adolescence.

Contact us if you are suffering from stress symptoms!


Behaviour of Concern

Behaviour of Concern

Behaviour of concern, also termed challenging behaviour, refers to challenging and difficult behaviours exhibited by people with a disability that impact their physical safety or quality of life and/or those around them.

Behaviours of concern can be when someone does things that hurt themselves, other people, and/or things. This behaviour can stop them from doing things that ‘regular’ people do, such as going to work or meeting with friends.

Behaviour of concern can seriously cause stress for family and/or carers, and possibly harm them.

Our behaviour support is a service designed to improve participant’s quality of life, and supports the family and/or carers with skills and tools to reinforce a positive change.

elvesCARE behaviour support is available to clients regardless of whether they reside in specialist disability accommodation or currently live in the home.

Stop Domestic Violence

Stop Domestic Violence

Stop Domestic Violence


Domestic violence, also called domestic abuse, includes physical, emotional, financial and/or sexual abuse in couple relationships, carers, or between family members. 

Domestic violence and abuse can happen to men or women.

Domestic violence, as well as spouse/intimate partner abuse, can start with a word. That’s right, one word, or maybe a sentence. A put-down or perhaps a threat, or even a suggestive comment that could be interpreted in numerous ways, but your gut tells you it’s not meant in a good way. 

The verbal abuse can escalate to emotional abuse, which eventually can turn to physical violence. 

Abuse by a partner is the most common form but by no means the only one. Abuse by family members or former partners, including stalking, make up a large number of cases.

How does domestic violence end?

Either the victim separates him/herself from the abuser/abusive environment, the abuser is rehabilitated and changes or the victim dies.


Domestic Violence will last as long as it can, and for as long as it is allowed to last


We believe that all survivors of domestic abuse should be able to get the support they need to move on from the impact of the abuse they have suffered. We don’t just help people who’ve experienced domestic violence and abuse — we’re here to support both men and women who are currently suffering from abuse and want to change their lives!

If you feel that you need help, then contact us today. We have a long track record for helping those who want to escape and overcome violence and abuse.


Call 000 for Police and Ambulance help if you are in immediate danger!


Thoughts of Suicide

Thoughts of Suicide

If you’re feeling like you want to die, it’s important to tell someone. You do not have to struggle with difficult feelings alone.


Talk to someone you trust!

Let family or friends know how you feel. They may be able to offer support and help keep you safe. Having a conversation with someone you trust is what’s important.

Tips for coping with your feelings right now!

  • Focus on getting through today; one step at a time
  • Remove yourself from areas where drugs and alcohol are consumed
  • Spend time with someone you trust, e.g. a friend
  • Make sure that you are not alone when you feel down
  • Do something that you usually enjoy, even though you may not feel like it right now
  • Get professional help as soon as possible

Are you worried about someone else?

If you’re worried about someone, start a conversation with them. Ask open-ended questions like: “How are you feeling today…?”
Do not worry about giving advice. Just listen to what the other person says. Being a listener can greatly help them.


At elvesCARE we can facilitate improvements for people who have thoughts of suicide. All we need is your commitment to feeling good again!


The National Disability Insurance Scheme (NDIS)


The NDIS provides people with disabilities with the support they need to live an ordinary life.
Unlike previous systems, the NDIS provides people with disabilities with the choice of how, when, and where that support is delivered to them. NDIS participants are in the driver’s seat and can choose what works best for them.

To be eligible to get help from the NDIS you must meet some criteria.

  • You must have a permanent disability that significantly affects your ability to take part in everyday activities;
  • You must be under 65 years old;
  • You must be an Australian citizen or hold a permanent visa or hold a Special Protected Category visa.

If you think you meet these criteria your first step is to call the NDIS on 1800 800 110 or apply to join the NDIS (NDIS process)

Once the NDIS has received and processed your Access Request Form, a Local Area Coordinator will contact you to arrange a planning meeting. While you are waiting for the Coordinator to call you, it is a good idea to start thinking about what support you need and what you would like in your plan.

If you feel that you need help to gather your thoughts for that meeting, you are welcome to contact us. We gladly help!
Read more about NDIS here!

Beyond Blue



There are different types of depressive disorders. Symptoms can range from relatively minor to very severe. Major depression is sometimes called a major depressive disorder, clinical depression, unipolar depression, or simply ‘depression’.

In its mildest form, depression can mean just being in low spirits. It doesn’t stop you from leading your normal life but makes everything harder to do and seem less worthwhile. At its most severe, depression can be life-threatening because it can make you feel suicidal.

We all have times when our mood is low, and we’re feeling sad or miserable about life. Usually, these feelings pass in time.
But, if the feelings are interfering with your life and don’t go away after a couple of weeks, or if they come back over and over again, it could be a sign that you’re experiencing depression.


Common symptoms of depression include:

  • feeling down, upset or tearful
  • feeling restless, agitated or irritable
  • feeling guilty and worthless
  • feeling empty and numb
  • avoiding social events and activities you usually enjoy
  • using more tobacco, alcohol or other drugs than usual
  • self-harming or suicidal behavior
  • feeling isolated and unable to relate to other people
  • finding no pleasure in life or things you usually enjoy
  • low self-confidence or self-esteem
  • feeling hopeless and despairing
  • difficulty sleeping or sleeping too much
  • the ongoing feeling of tiredness and lack of energy
  • feeling suicidal

Depression can be a part of several mental health problems, such as bipolar disorder, borderline personality disorder (BPD) and other personality disorders, or schizoaffective disorder. It is always a good idea to see your GP if you are experiencing depression to find out if your depression needs to be treated with medication.

HOWEVER, often depression can be treated by implementing simple practical steps that you can employ on a daily basis.

Over the years, we have helped hundreds of children, teens, and adults overcome depression and live a worthwhile life. If you need help and are keen to change your life and the way you feel, contact us today!


Autism Spectrum

Autism Spectrum

Autism spectrum disorder (ASD) is a developmental disorder that affects communication and behavior. Although autism can be diagnosed at any age, it is said to be a “developmental disorder” because symptoms generally appear in the first two years of life.

Autism is known as a “spectrum” disorder because there is a wide variety in the type and severity of symptoms people experience. ASD occurs in all ethnic, racial, and economic groups.

Although ASD can be a lifelong disorder, treatments, and services can improve a person’s symptoms and the ability to function in life.

Children and adults with ASD usually have:

  • Difficulty with communication and interaction with other people
  • Restricted interests and repetitive behaviors
  • Symptoms that hurt the person’s ability to function properly at home, school, work, and other areas of life

At elvesCARE we can facilitate and guarantee improvements for people on the autism spectrum. All we need is your commitment to change!

Skills and behaviors we address include:
communication, sensory acuity, positive peer interactions, self-help skills (toileting, dressing, bathing, etc.), speech difficulties, learning, stress/anxiety, Fine and gross motor skills, play and leisure skills, life skills, vocational skills

We know that every child and adult CAN learn the skills necessary to be successful!


Get a change & keep it!