Mandatory Worker Orientation Module – NDIS

Mandatory Training for Staff

elvesCARE supports people operating across the disability sector, and it is important that all elvesCARE staff complete the NDIS Worker Orientation Module.

The NDIS Worker Orientation Module is incorporated into elvesCARE’s recruitment process and has become a mandatory requirement for support staff and office staff.

How to complete the Worker Orientation Module

  1. You will need access to a computer or iPad/tablet with sound (headphones are a good idea too) and a quiet area.
  2. Login into and click on the NDIS Worker Orientation Module, select create a new account, and set up a login username and password.
  3. Complete the 4 components.
  4. It will take approximately 90 mins to complete, but you can save and return to where you left off.
  5. Once you have completed all 4 modules, the system will email you a Certificate of Completion. Please forward this to us to update your mandatory training records with elvesCARE.

Find Carers Near Me

More than 2.6 million Australians provide help and support to a family member or friend.

We have carers you will like!

Our carers don’t fit a mold; they come from all walks of life, all cultures, and all religions. We have carers who speak Russian, Spanish, Arabic, Filipino, Hindi, Bengali, Portuguese, German, Malay, and Chinese. The ages range from 25 to 60.

All elves carers also called disability support workers, are carefully selected to suit your individual need and support your behavioral plan!

Call us, or send an email to see if we have the right fit for you!

Behaviour of Concern

Behaviour of Concern

Behaviour of concern, also termed challenging behaviour, refers to challenging and difficult behaviours exhibited by people with a disability that impact their physical safety or quality of life and/or those around them.

Behaviours of concern can be when someone does things that hurt themselves, other people, and/or things. This behaviour can stop them from doing things that ‘regular’ people do, such as going to work or meeting with friends.

Behaviour of concern can seriously cause stress for family and/or carers, and possibly harm them.

Our behaviour support is a service designed to improve participant’s quality of life, and supports the family and/or carers with skills and tools to reinforce a positive change.

elvesCARE behaviour support is available to clients regardless of whether they reside in specialist disability accommodation or currently live in the home.

Thoughts of Suicide

Thoughts of Suicide

Thoughts of Suicide


Taking your own life is a tragic reaction to seemingly overwhelming life situations — and all the more tragic because suicide can be prevented. Whether you’re thoughts of suicide or know someone who feels suicidal, reach out for immediate help and professional treatment. You may save a life — your own or someone else’s!


If you’re feeling like you want to die, it’s important to tell someone. You do not have to struggle with difficult feelings alone.


Talk to someone you trust!

Let family or friends know how you feel. They may be able to offer support and help keep you safe. Having a conversation with someone you trust is what’s important.

Tips for coping with your feelings right now!

  • Focus on getting through today; one step at a time
  • Remove yourself from areas where drugs and alcohol are consumed
  • Spend time with someone you trust, e.g. a friend
  • Make sure that you are not alone when you feel down
  • Do something that you usually enjoy, even though you may not feel like it right now
  • Get professional help as soon as possible

Are you worried about someone else?

If you’re worried about someone, start a conversation with them. Ask open-ended questions like: “How are you feeling today…?”
Do not worry about giving advice. Just listen to what the other person says. Being a listener can greatly help them.


At elvesCARE we can facilitate improvements for people who have thoughts of suicide. All we need is your commitment to feeling good again!


The National Disability Insurance Scheme (NDIS)


The NDIS provides people with disabilities with the support they need to live an ordinary life.
Unlike previous systems, the NDIS provides people with disabilities with the choice of how, when, and where that support is delivered to them. NDIS participants are in the driver’s seat and can choose what works best for them.

To be eligible to get help from the NDIS you must meet some criteria.

  • You must have a permanent disability that significantly affects your ability to take part in everyday activities;
  • You must be under 65 years old;
  • You must be an Australian citizen or hold a permanent visa or hold a Special Protected Category visa.

If you think you meet these criteria your first step is to call the NDIS on 1800 800 110 or apply to join the NDIS (NDIS process)

Once the NDIS has received and processed your Access Request Form, a Local Area Coordinator will contact you to arrange a planning meeting. While you are waiting for the Coordinator to call you, it is a good idea to start thinking about what support you need and what you would like in your plan.

If you feel that you need help to gather your thoughts for that meeting, you are welcome to contact us. We gladly help!
Read more about NDIS here!