Frequently asked questions…

We offer a special program, Change 360. This program addresses all areas of your life. To find out more about this program, please click here.

That really depends on how many hours you want to work.
It’s up to you!

That depends on the service you deliver to the client.

Depending on the service, the fees range from $30.- to $80 per hour.

How do I get paid?
elvesCARE support workers are paid when a shift has been booked, worked, and approved. Usually, our workers are paid fortnightly, unless required otherwise.  

If I incur expenses during an elvesCARE shift, what am I reimbursed for? In most instances, people seeking support will cover the cost of expenses incurred during a shift unless it is reasonable that the worker pays for themselves (by bringing or buying food for a routine meal, for example). For essential items like public transport or tickets to an event (where there is no companion card or a companion card is not accepted), the cost will be covered by the person seeking support. 

There are a few things that are required for all our employees.
Requirements:
1. A current first aid certificate
2. A current police check. It must be less than 3 years old from the date of issue (See for Victoria)
3. A current working with children check. WWC are state-based and required for all care workers offering services to children (See for Victoria)

In addition, it is helpful to have a driver’s license and a car with fully comprehensive car insurance. On top of that, we put a high value on a mature and caring personality!

Once you are ready to join, register here!