Frequently asked questions…
What does elvesCARE do?
elvesCARE is a service provider for people with physical and mental disabilities, who require in-home or community care in their area.
Whether you are looking for mental health support, behavioral change, daily assistance, or casual drop-ins, we are here to help!
What makes us different?
We offer a special Change 360 Program, a practical and flexible program designed to address all areas of life.
How much does it cost?
Fees are in-line with the NDIS price guide and therefore depend on the service you need and want.
No fees are charged until services are delivered.
What is the payment process?
If you are self-managed:
When a shift has been worked, elvesCARE will issue you with an invoice. You can pay your invoice by credit card, direct debit, or bank transfer/EFT.
If you are plan-managed:
We request payment from your plan-manager, and you don’t have to do anything.
If you are NDIA managed:
We will arrange to have your invoices paid through the online NDIS participant portal, and you can sit back and relax.
All elvesCARE workers start at our standard rate. If you would like to pay a worker more than the standard rate, please contact us.